Nexant's meter data management (MDM) system enables utilities to manage large volumes of meter data generated from advanced metering infrastructure (AMI) systems.
Whether or not your utility organization is actively considering AMI implementation, our MDM system is an essential application that allows you to collect, store, and process interval data and incoming alarms for billing, trouble calls, and grid operation purposes. It adds significant value to AMI deployment with modest incremental cost.
Nexant's MDM system is AMI vendor-neutral, and equipped with interfaces that are able to receive meter data from multiple metering systems. The system serves as a repository for historical data that can be used for network monitoring, load research, and distribution system planning. It also performs validating, estimating, and editing (VEE) as well as forecasting functions to ensure the data accuracy and integrality.
Data managed by our MDM system is ready for routing to various utility information systems-including the customer information system, outage management system, and geographic information systems-through any business process automation platform. Most importantly, information obtained from your AMI system can then be fully used by the entire enterprise.
As part of our total retail energy solution suite, Nexant offers energy companies a comprehensive Customer Care and Information (CC&I) system that supports multi-commodity pricing, multi-market, contracting, special-purpose billing, and transaction automation. These software solutions optimize customer care and billing processes in competitive energy markets.
Nexant's CC&I system is built on an open, object-oriented web-centric, native XML technology architecture. Its functionality is fully configurable to meet different requirements while maintaining the core modules as a standard platform. The CC&I system automates customer acquisition and care, customer switching, pricing, contract execution, and complex billing. The system can also accommodate energy efficiency incentives and demand-response billing and pricing structures.
Our CC&I system represents a major downstream application that works in tandem with our MDM system, providing comprehensive customer lifecycle management. The CC&I system uses data from the AMI-driven MDM system to accurately apply various pricing structures that reflect customer choices for various incentive programs and actual usage, resulting in very efficient billing and rebate processes. It provides complete "straight-through-processing" that significantly minimizes possible errors introduced by manual procedures and reduces the volume of customer calls-contributing to greatly improved customer satisfaction.
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To learn more and for an in-depth demonstration of any of our products or to discuss your software needs, please contact us at:
Dr. Edwin Liu
Vice President,
Software and Information Systems
Tel: +1 415 369 1088
E-mail: exliu@nexant.com
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