Award-winning. Innovative. Technology-enabled.

Nexant is a recognized global leader in utility energy efficiency  and demand response program delivery services to electric and natural gas utilities. For more than two decades, our team members have applied their expertise to the entire life cycle of energy programs.

Solutions that put customers first

Using state of the art technology and managing to best-practice KPIs, Nexant teams across the country have helped our utility clients improve their J.D. Power ratings and customer satisfaction scores.

Whether indirectly through trade ally management or directly through customer care and marketing support, Nexant’s program services enable our clients to cement the loyalty and engagement of their customers. Examples of our proven expertise in energy efficiency delivery solutions include:

Innovative program design and delivery services

Nexant uses the latest insights and industry best practices inform our program design services. Across all energy program functions, Nexant’s administrative expertise helps programs achieve desired outcomes, operate more efficiently, manage trade ally and customer relationships, enhance customer experience and engagement, and mitigate risk. More than 30 leading utilities and organizations in the U.S. use our energy program solutions:

  • Prescriptive and Custom Commercial and Industrial (C&I)
  • Retrocommissioning
  • Small Business
  • Residential
  • Multi-family
  • Income-qualified
  • Demand response
  • Behavioral programs and behavioral intervention
  • Utility customer experience design and customer journey-mapping
  • Community and rooftop solar
  • New construction energy design

M&V and Engineering

Nexant is also internationally recognized for its measurement and verification (M&V) expertise for our utility clients, as well as large organizations nationwide. Our methods yield information that feeds continuous improvement for our energy programs.

  • M&V Planning
  • M&V Implementation
  • M&V Training and Education
  • Facility Energy Assessments
  • Retrocommissioning and Commissioning
  • Energy Benchmarking

Optimize program impact

Nexant’s evaluation consultants have assessed a wide range of energy customer enrollment drivers, the effectiveness of marketing campaigns, and the link between processes and outcomes. Our consulting practice regularly develops models that identify customers with high energy program adoption potential and high propensity to enroll in specific types of programs. Access to this experience allows Nexant to bring the very best practices to utility energy programs.