Fully integrated, customer care, billing and contract management software
Nexant RevenueManager® supports multiple commodities through the entire customer lifecycle — from prospecting, to customer acquisition, customer service and billing — in residential, commercial and industrial markets. The software can be deployed in individual modules as needed or as a fully pre-integrated solution able to grow and scale with your future business needs. Nexant application programming interfaces (APIs) expose the business objects, simplifying third-party integration with other systems.
- Customer care and billing - enabling accurate, timely and flexible invoicing for electricity, gas, or any other commodity, which in turn leads to accelerated collections and cash flow
- Complex billing - providing a flexible and boundless rating and calculation engine that allow users to meet the unique demands of residential, commercial and industrial customers
- Contract management - enabling the management, pricing and execution of supply offers and contracts, allowing utilities to offer customers the most flexible supply options and the ability to hedge supply contracts
- Call center management - offering secure browser-based access to a single data repository for all customer service representatives (CSRs)
- Self-service portal - detailing customer views of usage, billing and financial transactions improving operational efficiency