Silicon Valley Power Selects Nexant iEnergy Software to Streamline Energy Audits

May 12, 2015

SAN FRANCISCO - Nexant, a leading provider of software solutions for utilities, announced today that Silicon Valley Power has selected Nexant iEnergy® Onsite software to streamline energy audits, increase program participation and reduce costs while meeting energy savings and customer satisfaction goals.

“The utility industry is constantly transforming, and our customers continue to look for ways to lower costs and improve customer service—it’s imperative that we help our customers operate more efficiently and effectively in order to meet these business challenges”

Silicon Valley Power (SVP) faced several business challenges with the management of its energy assessments. SVP had to manually conduct energy audits in the field—taking staff members out of the office. The utility’s energy assessment reports, like many utilities, also lacked standardization and a central repository for the customer and premise data collected. To meet these challenges, the utility sought out an off-the-shelf solution that would be flexible to accommodate changing program needs without being dependent upon IT resources.

“Silicon Valley Power chose Nexant’s iEnergy Onsite solution because it stood out as the leader of the pack,” said Mary Medeiros McEnroe, Public Benefits Program Manager, Silicon Valley Power. “iEnergy Onsite allows Silicon Valley Power to conduct streamlined audits in the field and gives us access to data that allows us to enhance our future programs and services. Once we implemented iEnergy Onsite, we found the time it took to conduct an audit and deliver the report was cut in half. We continue to be impressed with the solution as well as the level of customer service we have received from Nexant. We truly feel that Nexant is our trusted energy efficiency partner.”

“The utility industry is constantly transforming, and our customers continue to look for ways to lower costs and improve customer service—it’s imperative that we help our customers operate more efficiently and effectively in order to meet these business challenges,” said Martin Milani, Nexant General Manager of Software and Chief Technology Officer. “Nexant iEnergy Onsite helps utilities like Silicon Valley Power by streamlining business processes, enabling responsive customer engagement and empowering future portfolio planning through the capture and delivery of valuable insight and intelligence.”

iEnergy Onsite provides real-time energy and water analysis and rebate information through a mobile assessment application to help educate customers and increase participation in utility customer programs. Using iEnergy Onsite, end-users can perform assessments, gather benchmarking data, track project and measure installation, and perform measurement and verification—with all data collected through the tool published in a single, centralized repository.

Nexant iEnergy Onsite is part of the iEnergy Software platform that delivers centralized data management, analytics and customer engagement:

  • iEnergy® DSM Central manages end-to-end DSM, energy efficiency and renewable energy business processes driving energy savings, reducing costs and improving customer satisfaction – all in a single, secure, system of record.
  • iEnergy® Trade Ally provides efficient vendor and contractor outreach, engagement and management to form an energy conservation community that works together effectively.
  • iEnergy® Home engages and educates consumers to be energy efficient and participate in utility programs, driving demand management, equipment replacement and behavior modification.
  • iEnergy® Onsite provides real-time energy analysis and rebate information through a mobile energy assessment application.
  • iEnergy® Demand Response provides a single system to effectively manage the complete demand response business process, helping to ensure reduction goals are met on time and within budget.
  • iEnergy® Technical Reference Library effectively, efficiently and transparently manages the complete set of DSM measure assumptions utilized in Technical Reference Manuals (TRMs).