Taking the Reins of DSM Business Process Management

Feb 5, 2014

As an executive or manager responsible for demand side management and energy efficiency, are you aware of the rapidly expanding movement by utilities, munis and co-ops to advanced purpose-built, centralized systems of record to manage their programs  and analytics, and why that is happening?

A major challenge facing most utilities is that they still rely on painful spreadsheets, ineffective additions to their CIS Systems, or archaic home-grown custom solutions where their DSM program data is only partially captured, disconnected, and difficult to manage with poor visibility. The problem is further accentuated by the lack of ability to easily and accurately report as well as all the manual processes involved.  This means a continuous challenge to more efficiently manage critical project, program, and performance data across energy efficiency, demand response and renewables portfolios.  By taking charge of your DSM business process management, it is possible to effectively and efficiently meet compliance requirements and energy savings goals, have real-time visibility into program performance, manage increasingly complex programs in a cost-effective manner, and ensure customer satisfaction.

A comprehensive system of record with the ability to capture, visualize and automate  end-to-end business processes  can drastically reduce the administrative costs associated with managing energy efficiency and DSM programs, and reduce the time to rebate. Employing a centralized system of record also helps to confidently address compliance requirements with improved visibility and reporting accuracy and speedy dissemination of information.

Many leading utilities across North America such as NV Energy & JEA among others are already leveraging these proven cloud-based systems, best practices and innovation to transform their approach to DSM business process management, from planning, launching and modifying new and existing programs to tracking, reporting, and engaging with trade allies and customers.

The continued growth and adoption of these systems of record provides a unique business transformation opportunity to optimize DSM portfolios. If these business challenges sound familiar, stay tuned. We’ll be sharing more information on this important topic right here on this blog. The time to act on more effective DSM business process and program management is NOW!