Oct 20, 2014
Nexant Product Marketing
The “buzz” around customer engagement has taken priority lately with municipal utilities tailoring their services to provide a better customer experience, by encouraging collaborative engagement through their energy efficiency and DSM programs. Maintaining a successful customer-centric business strategy to support DSM/EE initiatives is the most controlling and contributing factor to a changing perception around utility DSM program management and customer engagement. How does your municipal utility design and deliver energy efficiency programs from a customer-focused mindset, to provide a remarkable customer experience?
Dec 1, 2014
Justin S. Miller
On October 31, 2014, Mexican Secretary of Energy Pedro Joaquín Coldwell published a notice in the Official Gazette , detailing the guiding criteria for the issuance of Clean Energy Certificates (CELs...
Dec 7, 2014
Diana Husmann
“I’m afraid to trust trade allies to represent my program…” We’ve frequently heard this sentiment from our utility clients. Instead of shying away, utilities have a real opportunity to build and leverage this network as a valuable resource.
Nov 25, 2014
Across the US, the historic relationship between GDP and electricity demand growth is projected to drastically change. At the same time, utilities’ average capital and operational and maintenance (O...
Sep 28, 2014
Bonaire Le
See Article on Algae Industry Algae Systems, a five-year-old start-up, announced last month that it has completed a pilot plant in Daphne, Alabama, and demonstrated the ability to...
Sep 26, 2014
Diana Husmann
It used to be that small business customers were the impossible business segment. Mid-sized and large businesses were happy to participate in traditional prescriptive and custom programs, but small...
Oct 7, 2014
Nexant Product Marketing
It’s well understood that customer engagement is a cornerstone for DSM program success. Going a step further, creating positive customer satisfaction to maintain engagement is a crucial cornerstone...
Aug 28, 2014
Justin S. Miller
On August 11, 2014, Mexican President Enrique Peña Nieto enacted secondary energy reform legislation , thus concluding a legislative process to overhaul Mexico’s energy sector that stems from a...
Aug 28, 2014
Sam Mueller
ACEEE recognizes ComEd, Nicor Gas, North Shore and Peoples Gas’ exemplary performance Congratulations to ComEd, Nicor Gas, North Shore and Peoples Gas! Over the past three years these utilities have...
Aug 12, 2014
Nexant Product Marketing
It is no secret that utilities and their demand side management (DSM) initiatives are no longer the same as they once were—there is increased pressure to deliver higher savings with limited resources...