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utility customer experience
Apr 18, 2019
Sujay Hajra
Mukul Kundu
“The utility industry has begun to fully understand the importance of customer satisfaction over the past several years, and now many have dedicated leaders and teams focused on improving the...
Grid consulting, DR rate design, DER Locational Value
Mar 12, 2019
Jim Giordano, MBA, CEM, CDSM
I’d like to pose this question to you: “Is the value of a kW reduced (or a kWh saved) on Distribution feeder A, the same as its value on Distribution feeder B, or Distribution feeder C?” In many of...
Electric Vehicle disruptions
Feb 11, 2019
Richard Platt
Electric Vehicles (EVs) have gained significant momentum in recent years, supported by regulatory incentives, changing consumer perception, and the willingness of much of the auto manufacturing...

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